Legal and Intake Administrator

Position: Legal and Intake Administrator
Location: Downtown Toronto / Hybrid (days to be confirmed after probationary period)

About Us

Sultan Lawyers Professional Corporation is a rapidly growing boutique firm in the heart of Toronto.
The firm specializes in employment law and workplace immigration law. We are committed to
providing exceptional legal services and fostering a diverse, inclusive work environment.
We are seeking a reliable and passionate Legal and Intake Administrator to join our dynamic team
and provide high-calibre service both internally and to our clients.

Main Duties and Responsibilities

• Handle incoming calls and respond to website and social media inquiries; conduct outbound
  client follow-ups as needed.
• Prepare and send client correspondence, including follow-up emails and communications.
• Schedule consultations, coordinate with lawyers, and process client payments.
• Deliver a high level of client service through clear, timely, and professional communication.
• Manage new client intake workflows across the firm, ensuring timely follow-ups and
  adherence to deadlines.
• Open new files and update existing client files as required.
• Conduct searches for both individual and corporate matters.
• Oversee incoming and outgoing mail, including sorting and distribution.
• Create, maintain, and close client files using the firm’s electronic filing systems.
• Organize and manage electronic documentation within the firm’s database and filing
  platforms.
• Maintain and monitor calendars, including scheduling and confirming client appointments.
• Support the marketing team as needed, including award submissions, content drafting, and
  social media posting.
• Provide administrative coverage during staff absences, including billing support and payment
  follow-ups.
• Perform general administrative duties and additional tasks as required.

Qualifications and Skills

• Minimum 2 years of office or related experience preferred
• Post-secondary education in legal administration, business administration, or a related field
  preferred
• Strong client service focus and interpersonal skills
• Excellent verbal and written communication skills in English
• Ability to organize, multitask, and work under pressure in a fast-paced environment
• Strong attention to detail
• Technical competency in Microsoft Office suite and Adobe software
• Knowledge of legal practice management software (e.g., Clio) is an asset

Additional Information

• Benefits: Comprehensive package including healthcare and dental care
• Equal Opportunity Employer: We encourage applications from candidates of all backgrounds
  and experiences
• Accommodation: We are committed to providing accommodations for persons with
  disabilities. If you require accommodation, we will work with you to meet your needs

Opportunities for Growth
We are committed to fostering the professional development of our team members and providing
opportunities for career advancement within our firm.

Application Instructions
Interested candidates should submit their resumes, cover letters, and any additional documents
to careers@sultanlawyers.com or via any of the third-party job sites with this listing.