Company: Sultan Lawyers Professional Corporation
Position: Legal and Intake Administrator
Location: Downtown Toronto / Hybrid (to be confirmed after probationary period)
About Us
Sultan Lawyers Professional Corporation is a rapidly growing boutique firm in the heart of Toronto. The firm specializes in employment law and workplace immigration law. We are committed to providing exceptional legal services and fostering a diverse, inclusive work environment.
We are seeking a reliable and passionate Legal Administrative Assistant to join our dynamic team and provide high-calibre service both internally and to our clients.
Main Duties and Responsibilities
- Handle website and social media leads, make outbound calls, and support our call answering service.
- Prepare and send follow-up emails to clients.
- Arrange consultations, liaise with lawyers and process client payments.
- Maintain a high level of client satisfaction through effective communication.
- Manage new client workflow throughout the firm and initiate follow-up actions promptly to meet deadlines.
- Process new files or make changes to existing files.
- Perform searches for both individual and business inquiries.
- Manage mail processing and distribution tasks.
- Create, maintain, and close files using Sultan Lawyers’ electronic filing systems.
- File and manage electronic documentation utilizing Sultan Lawyers’ database software and filing systems.
- Maintain and monitor calendars, including scheduling client appointments.
- Occasionally assist the marketing team with tasks such as award submissions, content creation, and social media posting.
- Provide administrative support during staff vacations and absences, including tasks such as billing and client payment follow-ups.
- Provide general support and perform additional duties as required.
Qualifications and Skills
- Minimum 2 years of office or related experience
- Post-secondary education in legal administration, business administration, or a related field preferred
- Strong client service focus and interpersonal skills
- Excellent verbal and written communication skills in English
- Ability to organize, multitask, and work under pressure in a fast-paced environment
- Strong attention to detail
- Technical competency in Microsoft Office suite and Adobe software
- Knowledge of legal practice management software (e.g., Clio) is an asset
Additional Information
- Benefits: Comprehensive package including healthcare and dental care
- Equal Opportunity Employer: We encourage applications from candidates of all backgrounds and experiences
- Accommodation: We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs
Opportunities for Growth
We are committed to fostering the professional development of our team members and providing opportunities for career advancement within our firm.
Application Instructions:
Interested candidates should submit their resumes, cover letters, and any additional documents to mlahert@sultanlawyers.com or via any third-party job sites with this listing.
Your Case: Our Priority.
At Sultan Lawyers PC, we are the only firm specializing exclusively in employment and immigration law. Whether your case is straightforward or complex, we have the experience and commitment to achieve the best possible outcome. Trust us to navigate the toughest challenges with you.
